FactorTrust (a TransUnion company) is a specialty consumer reporting agency for alternative and subprime lending, subject to the FCRA. Errors in its file can affect approvals for short-term and installment credit. You can request your report and dispute inaccuracies within the 30-day window.
FactorTrust, Inc. consumer dispute address
What FactorTrust, Inc. keeps on file
FactorTrust, a TransUnion company, is a specialty CRA that collects alternative and subprime lending data — short-term loans, installment loans, and lease-to-own history.
Because FactorTrust, Inc. is a specialty consumer reporting agency — not one of the big-three bureaus — most people never check it, so errors can sit unnoticed for years and quietly affect approvals. You have the same FCRA rights to see the file and dispute it.
How to dispute with FactorTrust, Inc. (step by step)
- Get your report so you can cite the exact item, account number, and reason it is wrong.
- Write a dispute letter identifying each inaccurate item and the specific inaccuracy (wrong balance, not mine, re-aged date, duplicate, etc.).
- Attach proof of identity (ID + proof of address) and any documents that support your dispute.
- Mail it certified with return receipt to the address above so you have proof of delivery.
- Track the 30-day clock from the delivery date — FactorTrust, Inc. must reinvestigate and respond, and delete anything it cannot verify.
Should you dispute by mail or online?
Online is faster, but a mailed, certified dispute creates a paper trail and legal proof of delivery that online submissions often lack. That evidence matters if FactorTrust, Inc. misses the 30-day FCRA deadline or verifies an item without a real investigation — it is the foundation for a method-of-verification demand or a CFPB complaint. Serious dispute strategies default to certified mail for this reason.
If FactorTrust, Inc. verifies the item anyway
- Request the method of verification — ask exactly how the item was confirmed and who they contacted.
- Dispute directly with the data furnisher (the creditor or collector that reported it).
- File a CFPB complaint against FactorTrust, Inc. with your paper trail attached — this routes to a documented response and often triggers a more thorough re-investigation.
Know your rights
Let 850ai do it for you
850ai reads your FactorTrust, Inc. and big-three files, flags what is inaccurate or unverifiable, and generates the right dispute letter addressed to FactorTrust, Inc.. You review it and click send; 850ai mails it, tracks the 30-day clock, and prepares the escalation if the item comes back "verified." Start free and see what it finds first.